(818) 639-3572

FAQ

About Floating

Is the Just Float Experience the same as sensory deprivation or isolation tanks?

It’s up to you: some guests prefer a more modern experience by enjoying soothing music and low lighting during their float. Others wish to engage in a more traditional float and completely disconnect by removing all stimuli. While in the 70s and 80s floating was known as sensory deprivation and our float cabins are technically isolation tanks, science is now showing that float tanks are actually a piece of sensory enhancement technology, a place where your entire system can focus on itself to cleanse, process, & reset. In addition, our Float Suites are spacious (8’x7’x5′!), and we have several options for float enhancements, so our guests have a wide array of options for how they can enjoy their time floating.

What makes Just Float a Premium Spa?

We represent the highest industry standards of service, technology, luxury, and cleanliness. Every square inch of our facility was custom built with your comfort in mind, and each member of our thoughtful and caring staff is dedicated to making sure your every need is met. These elements, along with our optional float enhancers and post-float tea lounge help you float from the moment you walk in, until the moment you re-enter the outside world relaxed, refreshed, and restored.

How will floating help me?

Modern life is stressful for nearly everyone. Traffic, deadlines, constant connection to technology, not enough sleep… replenishing ourselves in body, mind, and spirit is an essential part of modern wellness. Floating reduces stress, promotes relaxation, improves sleep and gives us all a chance to unplug and recharge.

How often should I float to get the benefits?

Single and first floats can often be profound. However, there can be a bit of a learning curve requiring a few floats to feel totally comfortable. Also, floating has powerful cumulative effects and is becoming recognized as an essential part of an optimal ongoing wellness practice. Basically, floating 1 to 2 times per week will supercharge your long term physical, mental, and spiritual health.

Is floating just a trend?

Though it’s definitely on the rise, it’s far from new. Floating has been around for over 40 years and has been the focus of a lot of research. Check out our blog page for info and links.

Why can’t I just float for free in the bathtub/pool/ocean?

The salt water concentration in our float suites is the only place in the world that anyone, no matter the body type, can completely float without moving a muscle. Plus there are no hard surfaces pressing against your skin, no chill from water or wind, and no possible interruption of your bliss from noise or outside forces.

What is REST?

It’s an acronym coined by a scientist that stands for “Reduced Environment Stimulation Therapy”. It simply means float therapy.

My Float

Why do I need to arrive early?

First-time floaters with us need to read and sign a waiver and watch a brief introductory video. Our staff would like to have time to answer your questions and concerns, and most people like to visit the restroom before heading into the tank. We want you to enjoy your full hour of floating!

How’s the parking situation?

We offer easy freeway access and abundant, free, well-lit parking in a large open lot on the right side of the street. We are across from the Target parking structure, as you travel north on Hudson Ave.

You will see our signage on the side of our brick building. Just Float is in the heart of a very walkable neighborhood in Pasadena, close to many excellent restaurants, theaters, and activities. We are also about a 10-15 minute walk from the Lake Avenue Goldline Metro stop.

What if I’m running late?

Please call us (818) 639-3572 as we may be able to adjust your appointment time. If not, your time in the float cabin will be reduced as we still need to end your float at your appointed time to ready the room for the next client.

What about eating and drinking before I float?

When it comes to eating, we suggest a light meal 90 minutes prior so you’re neither full nor hungry. As for liquid, hydrate normally in such a way that you won’t need a restroom break mid-float.

What about caffeine or alcohol?

Avoid both for at least several hours prior to your float.

Is it private?

Yes. Each float suite contains a changing area, shower, and float cabin. Everything you need is here, including towel, robe and basic amenities. The suite is your own private oasis while you’re here.

Why do I shower twice?

Before you float, you take a quick shower to remove body oils and products. After, you shower to remove the salty residue from your skin and hair.

What if I don’t enjoy it? Can I get out whenever I want to?

Each float cabin is private with a door that can be opened any time. In other words, you are able to leave the cabin whenever you like. You can also turn the light off and on as you wish, or request music to help soothe you.

If I float for an hour, won’t my skin get all wrinkled?

No, the high salt concentration prevents this from happening. It leaves your skin quite soft and smooth.

How will I know my float is over?

The lights and music will gently fade back on to let you know it’s time to exit.

What should I do after I float?

Once you’ve showered and dressed, we recommend you to spend a little time in our post-float lounge. Have some tea, read or write in our journal, chat with fellow floaters or stay quiet… just take a little time for yourself before returning to the outside world. Also, remember to hydrate well, and thank yourself for making quality you-time!

What do I bring?

What do I bring?

All amenities, including basic hair products, body wash, towels, robes, earplugs, and hair dryers are provided. You may wish to bring a hairbrush or comb, as those are personal items we do not provide.

Should I bring a bathing suit?

Each room is private, and the vast majority of people float nude. However, If you prefer to wear a bathing suit, you are more welcome to.

What about my jewelry?

You may wish to leave at home. Certainly remove prior to floating as the salt water might damage it.

Obstacles/Concerns

What if I’m claustrophobic?

Our float cabins are incredibly spacious: 7 feet tall, 8 feet long, and 5 feet wide- plenty of room to stretch, sit, even stand if you want to. Also, like a room in your own home, you can leave the door to your float cabin open, and you can exit the cabin whenever you wish to- your float suite is completely private. Additionally, we have options for soothing music and low lights during your float. You have total control over your comfort.

I can’t swim. Will I float?

Yes you will definitely float! Ability to swim is not necessary as absolutely everyone floats without effort. The salt water will support weight of 1000+ pounds.

What if I fall asleep?

Many guests love to fall asleep in the relaxing world of a float tank. In fact, 1 hour of rest in the tank is anecdotally reported as the equivalent of 4 hours of deep restful sleep. Also, because of the high salt content, you will float completely safely whether you’re awake or asleep.

What if I wear contacts?

You can leave them in, or if you need to remove them for your 60-minute float, please ask our staff, and they will get you solution and a case to put them in.

What if I have cuts or scrapes?

The salt water can sting wounds, so we provide packets of petroleum jelly in each suite to cover any problem areas.

What about shaving?

Ideally, don’t shave at least 8 hours before your float. The salty water can be irritating or itchy if you do.

What about tattoos and piercings?

If they’re new additions, just make sure they’re fully healed. Otherwise, the saltwater will sting.

What if I’m pregnant?

Floating is safe during pregnancy, but we must insist you consult your healthcare provider first. Most mamas really enjoy a break from carrying baby’s extra weight and an hour of deep relaxation.

What if I’m menstruating?

Take the same precautions as if you were going in a swimming pool or hot tub.

I just colored my hair. Is it OK to float?

We recommend waiting at least one week to let the color fully set. We don’t want the salt affecting the color, or your color bleeding into the water. If the color is not rinsing out when you shower, it’s usually fine to float.

Technical Facts

How big is the cabin?

It’s 8 feet long by 5 feet wide by 7 feet tall.

How is the water purified between floats?

The high concentration of salt creates a very hostile environment for all sorts of germs and bacteria. More importantly, the water is run through a filtration and purification process 4 times. Our system was designed by one of the top water quality and sanitation engineers in the country. Each system utilizes a large pool filter, hydrogen peroxide, and a very robust ultra-violet sterilizer. This entire process is the same thing that Orange County uses to treat waste-water before discharging its back into the water table that is then used for drinking water.

What’s the Epsom salt for?

The 1,300 pounds of Epsom salt dissolved in the 250 gallons of water in a float tank creates the effortless part of floating. No matter your size, when you recline into the warm water, your body will float like a cork. EVERYONE floats.

What is the temperature of the salt water?

It’s 95 degrees Fahrenheit, which is the same temperature as the surface of your skin. It’s neither warm nor cold, but rather very neutral.

Policies

Can I float with another person?

Though our cabins are very spacious, they’re only meant for a single person to fully stretch out.

Is there a noise-level policy?

Yes. We kindly ask that you consider everyone around you at Just Float to be in the middle of their float. If you would like to share with others by engaging in conversation, please do so mindfully. Also, please refrain from cell phone use as much as possible. Make time for yourself!

What is your refund policy?

If at any time you are not completely pleased with your experience, we will refund 100% of your money.

What is your cancellation policy?

We require 24-hour advance notice.

CONTACT US

Our expert staff is happy to answer your questions, address your concerns and help you book your float.

Phone: (818) 639-3572
 76 N. Hudson Ave. Suite 120, Pasadena CA 91101
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